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Help

How long does the shipping take ?
It depends where you live.
Standard we send everything with registered airmail, to Australasia/Europe this takes 1-2 weeks, to USA 2 - 3 weeks.
 
Sometimes it can take longer if customs keeps a packet for inspection.

Are your products FDA approved ?
Yes, all our products are testes and approved by the China FDA.

Can I import your products without any problems with customs ?
Normally, yes. As all our products are made from herbs, they are not treated as (prescription) drugs. Sometimes however, customs will open a packet for closer inspection. This can cause some delay. 


I want to order 30 pieces of a product, but there is not enough in stock ?
If we just had a big order, it is possible that the stock for a certain product is low.
Please just send us an email with the product name and the number that you want of that products and we will take care for you.

What methods of payment do you accept ?
You can pay with PayPal. PayPal is a global online payment system and is a convenient, easy-to-use, and secure way for individuals and businesses to send and receive money online for goods, services, charitable donations, and so forth.
 
Can I mix herbal products with my traditional medication ? How safe are herbal products ?
If you are currently under medication, the best thing you can do before taking a herbal remedy or supplement is to consult your physician.
Keep the following in mind before using herbal products:

  • do not use a supplement for an extended period of time; treating symptoms with a herbal remedy could mask the severity of an illness
  • herbal supplements relieve associated symptoms, in most of times herbal supplements not cure an illness
  • keep your physician aware of the herbal supplements you are taking
  • if you are using herbal supplements as a preventive measure to maintain your health, don't forget that it is not a replacement for a healthy diet but an addition.

 

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Information on this site, www.ChinaHerbStore.com, is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have a medical problem, promptly contact your health care provider. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration, though reported successful in China, are not intended to diagnose, treat, cure, or prevent any disease. ChinaHerbStore.com is not responsible for any product or service sold on or through this site or any claims of quality or performance made on or through this site.