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  Top » Catalog » Shipping & Return

Shipping & Return

Shipping:

All our shipping is done with registered airmail.

Shipping Postage & Handle Fee:

    1st item US$5.00, each additional item US$2.00

Average delivery times are:

- Europe/Australasia 1 - 2 weeks
- USA/Canada 2 - 3 weeks
- rest of the world 3 - 4 weeks

Or, if you want to have it fast, with EMS.

Shipping scheduled

All orders will be sent within 1-2 business days(not calendar days) after received buyer's payment.

We are based in China, shipment by international Air Mail or EMS.

Communication

Please use email (chinaherbstore@chinaherbstore.com) if you want to contact with us. We accept email message. We ill answer your question as quick as possible.

Return:

If you tried our products and if you are not 100% happy with them, than you can return any unopened packings.

Item must return within 7 days after you receive it ans should be in original condition.

Also no shipping fee is refundabel. Thank you!

Pleast Note:

We do NOT ship to military address and P.O. Box address will not be delivered.


Advantages of Registered mail:

  • With Registered Hong Kong Post Air Mail you will get a tracking number (eg. RT039904381HK) & you can check the Tracking Number online to track and trace your goods.
  • Add security for your goods (if you are not at home during delivery the postmen will leave you a notice card to pickup the parcel at the nearest post office, your item will not lost)
  • You can track and trace:
    • The date/time of dispatch from Hong Kong to your country,
    • The date/time your package arrives at your country's customs for processing
    • The date/time your country's customs finished processing and sent to local hub for deliver
  • Item Shipped with Registered Air Mail is protected from lost during shipping (Item shipped with Regular Air Mail is not protected from lost)
  • With Registered Air Mail and Tracking Number Shipping Process is Faster and Safer

You can see the picture below , this is a packet ship to our US customer , we have shipped out on 25.03.2010 , the packet delivered on 05.04.2010 , it is faster than Regular Air Mail .


Countries that support tracking until delivery:


For countries not listed, you can track it at Hong Kong postal and see when your package departed from Hong Kong.


Hong Kong Postal


There may be countries not listed that can track International Registered Mail Tracking Number. Contact your local postal office representative to find out if your country will support international registered mail tracking.

If your country do support it, please let me know so that I can update the list above.
Thank you so much.


EMS Tracking Links of all countries      

EMS tracking links of countries to track your Speed post items  

Country

Tracking Link

Afghanistan

 Afghan Post

 Albania

 Albania Post - EMS

 Algeria

 Algérie  Post

 Angola

 EMS Angola

 Anguilla

 Anguilla Postal Service

 Antigua and Barbuda

 Antigua and Barbuda Post

 Argentina

 Correo Argentino

 Armenia

 Haypost - Armenian Postal Service

 Aruba

 EMS Aruba

 Austria

http://www.post.at/suchen.php ( sendung)

 Australia

 Express Courier International 

 Azerbaijan

 EMS Azerexpresspost

 Bahamas

 Bahamas Post Office

 Barbados

 Barbados Post - EMS

 Belarus

 EMS Belarus

 Belgium

 Taxipost s.a.

 Belize

 Belize Postal Service

 Benin

 Benin Post

 Bermuda

 International Data Express - Bermuda

 Bosnia and Herzegovina

 Public Enterprise BH Post

 Botswana

 Botswana Post - EMS

 Brazil

 Brazil Post

Britain(United Kingdom)

parcelforce.com

 Bulgaria (Rep.)

 EMS Bulpost

 Burkina Faso

 Sonapost - Burkina Faso

 Burundi

 EMS Burundi

 Cameroon

 Cameroon Post

 Canada

 Xpresspost - Canada Post

 Cape Verde

 Correios de Cabo Verde

 Cayman Islands

 Cayman Islands EMS

 Central African Rep.

 Central African EMS

 Chad

 Chad Postal Administration

 Chile

 Correos Chile

 China (People's Rep.)

 China Post EMS

 Colombia

 EMS Internacional

 Congo (Rep.)

 Congo EMS

 Costa Rica

 EMS Costa Rica

 Croatia

 Croatian Post - EMS 

 Cuba*

 Correos de Cuba

 Cyprus

 Cyprus Post/Datapost Service

 Czech Rep.

 Czech Post - EMS International

 Dem. Rep. of the Congo

 EMS Congo/CD

 Djibouti

 La Poste de Djibouti

 Dominica

 Dominica Post

Denmark Danmarkpost

 Ecuador

 Ecuador EMS

 El Salvador

 El Salvador Post 

 Equatorial Guinea

 Equatorial Guinea

 Eritrea

 EMS - Eritrean Postal Service

 Estonia

 EMS Estonia

 Ethiopia

 EMS - Ethiopian Postal Service

 Fiji

 Post Fiji  

 Finland

 Finland Post - EMS

 France

Chronotrace

 Gabon

 EMS Delta+

Germany

DHL

 Georgia

 Georgian International EMS

 Ghana

 Ghana EMS

 - Gibraltar

 EMS Datapost Gibraltar

 Great Britain

 Parcelforce

 Greece

 Tachimetafores ELTA

 Grenada

 Grenada Postal Corporation

 Guinea

 Guinea Post

 Guyana

 Guyana Postal Corporation

 Haiti

 Haiti Post EMS

 Hong Kong, China

 Hongkongpost

 Hungary (Rep.)

 Magyar Posta

 India

 India Post

 Indonesia

 EMS - Indonesia Post

 Iran (Islamic Rep.)

 Pishtaz Post

 Ireland

 An Post

 Israel

 EMS Israel

 Italy

 Post Italiane

 Jamaica

 Jamaica Post

 Japan

 Japan Post EMS

 Jordan

 Jordan Post

 Kazakhstan

 Kazpost

 Kenya

 EMS Kenya

 Korea (Rep.)

 Korea Post

 Kosovo - UNMIK*

 Post of Kosova

 Kyrgyzstan

 Kyrgyzstan Post 

 Lao People's Dem. Rep.

 Lao Express

 Latvia

 Latvia Post EMS

 Lesotho

 Lesotho Post

 Lithuania

 Lithuania Post

 - Macao, China

 EMS Macau

 Madagascar

 EMS Mailaka

 Malawi

 EMS Malawi

 Malaysia

 EMS - Poslaju Malaysia

 Maldives

 Maldives Post

 Malta

 Malta Post Express International

 Mauritania

 Mauripost

 Mauritius

 EMS Speedpost Mauritius

 Mexico

 Mexico post       EMS Tracking in Spanish

 Moldova

 EMS Moldova

 Mongolia

 Mongol Post

 Morocco

 EMS Chronopost International Maroc

 Mozambique

 EMS Mozambique

 Namibia

 Namibia Post Limited

Netherlands

 Post Netherlands  or  TNT Post

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